Display IN and OUT email activities in Cases timeline in Salesforce

• When logging an email with Weflow Activity Capture against the case object, the outgoing emails were not visible in the activity timeline of the case.
• While this was not a technical error, but simply a limitation of the activity timeline component in Salesforce itself, we have now provided a workaround that let's admins decide whether they want all emails (ingoing and outgoing) to be displayed in the timeline.
• For users who do not need this functionality, we recommend using the normal "Feed" that is also visible on the case object in Salesforce and is the intended way of tracking all activities relating to a case.