Weflow changelog

Add "Teams" instead of users to Conversation Intelligence

Instead of adding individual users, admins can now make use of Weflow's team feature to add groups of users dynamically (or manually) to the Conversation Intelligence configuration.

Re-use integration user for view-only users

• Admins can now use the same integration user for view-only licenses and the standard connection between Weflow and Salesforce.
• No separate integration user is required anymore.

Improved scoring system

• Weflow's AI will only score and rate meetings if it's certain that it was a sales meeting.
• Admins and managers can toggle/untoggle the scoring system.
• Untoggling, will remove the score from the database until it is toggled again.

Reduced API calls + getting ready for the new ECA (External Client App)

We've reduced API call and login rates by 20%, resulting in a leaner, more efficient integration that puts less load on your Salesforce org.

Our applications have been updated to align with Salesforce's most recent security requirements for the upcoming Spring '26 release, so your data stays protected and your workflows stay uninterrupted.

Weflow AI: Web Search & File Attachments

• The Weflow AI has now unrestricted access to the internet.
• If needed, the AI will source publicly available information to enhance its replies.
• Use the web search mode to create research briefs, battle cards, follow-up emails and more.
• In addition, users can now upload PDFs, images and CSV files and have them analyzed by the AI in combination with other sources e.g. emails or meeting transcripts.

Updated Admin Console Menu

Faster and easier navigation with collapsable menus.

Display IN and OUT email activities in Cases timeline in Salesforce

• When logging an email with Weflow Activity Capture against the case object, the outgoing emails were not visible in the activity timeline of the case.
• While this was not a technical error, but simply a limitation of the activity timeline component in Salesforce itself, we have now provided a workaround that let's admins decide whether they want all emails (ingoing and outgoing) to be displayed in the timeline.
• For users who do not need this functionality, we recommend using the normal "Feed" that is also visible on the case object in Salesforce and is the intended way of tracking all activities relating to a case.

Shared recordings optimized for mobile screen sizes

Recordings are now optimized for mobile screen formats (tablet, phone).

Weflow Email Notifications

• We addressed several issues to improve the sending reliability of notification emails.
• For a limited time, emails for meeting summaries were not sent to internal users (January 26th).

Access to Recordings / Insights

• Access to Insights now follows the same logic as access to Recordings.
• Users can only see their own recordings and also see only their own insight reports.
• This is true for all users without direct reports (either configured in Salesforce or in Weflow's own hierarchy system).

Keyword Tracker: Stricter and multi-lingual

The keyword tracker in Weflow now automatically translates keywords in to all available languages. The tracker is overall more strict when it comes to identifying keywords mentioned.

Contact creation threshold for large events / emails

In the "Contact Creation" settings of an Activity Capture configuration, admins can now define a participant threshold for emails and meetings where Weflow should not create new contacts.

Example: If you have training events with 20+ participants, you may not want to create new contacts automatically. With this setting, you can fine tune the contact creation rules within Weflow.

Bot join time

• The bot will will join meetings organized by an external person (outside of your organization) directly on time.
• The bot will join meetings organized by you or an internal user (within your organization) three minutes before the meeting starts.

Check leads before creating a new contact

As of version 2.91, Weflow will only create a contact if there is no currently non-converted lead with the same email.

Custom rules for contact creation

Custom Rules in the Activity Capture configurations now also block the creation of new contacts.

Example: In the example above, no contact would be created if the parent account matches the one of these values i.e. Investor and/or Reseller.

Waterfall Calculations

• The Waterfall now includes two new columns Moved In and Moved Out.
• If data is missing e.g. because a new field was introduced but no historical values exist, Weflow will display a warning that the data in the chart is not complete.
• The overall calculations of the Waterfall have been rebuilt and improved for faster loading times and higher accuracy.

New Benchmark Calculations

• The "Team Benchmark" report now uses an updated set of data
• It now mixes data from opportunity snapshots and live data for maximum accuracy

Updates to the Consent Flow for Conversation Intelligence

• Weflow customers can define different consent flows when using a recording agent in Zoom, Meet, Teams or WebEx.
• Weflow offers various options to choose from.
• The message for the consent can be customized.
• All consent flows are neutral and do not use Weflow branding.

Additional End-User Actions in Forecasting + Analytics

Duplicate or create new views from here:

Download views as CSV file from here:

• Download views as CSV file
• Duplicate views
• Create own views

Gallery Mode Recording

• Previously, Weflow recorded meeting in 'Speaker' mode
• With the latest update, Weflow by default records all meetings in 'Gallery' mode
• This ensures that all meeting participants are visible at any point in time
• If the screen is shared by a participant, the screen will always be visible in the recording